Kubanisches Blau

Shipping Policy:

1. Processing Time:

• Orders are generally processed within 1-2 business days after payment confirmation.
• Delivery within 5-9 working days 📦

2. Shipping Methods:

• We offer standard and/or expedited shipping options.
• Delivery times and costs vary depending on the shipping method selected and destination.

3. International Shipping:

• We also offer international shipping. Please note that additional customs duties and taxes may apply, customers are responsible for these charges.

4. Order Tracking:

• Once your order is shipped, you will receive a tracking number via email to track the delivery status.

5. Accuracy of Address:

• Customers are responsible for providing accurate shipping information. Please check your shipping address carefully during checkout.

Return policy :

1. Eligibility:

• Items can be returned within 10 days of receipt.

2. Return Conditions:

• Items must be unused and in original condition with tags intact.

3. Return Process:

• Contact our customer service waveeplug.contact@gmail.com to obtain a return authorization number.
• Return shipping costs are the responsibility of the customer, unless there is an error on our part.

4. Reimbursement:

• Refunds will be processed once we have received and inspected the returned items.

5. Exchanges:

• We accept exchanges subject to stock availability.

1. Washing:

   • Turn the garment inside out
   • Machine wash in cold/warm water with mild detergent.

2. Drying:

   • Prefer air drying or tumble drying at low temperature.

3. Ironing :

   • Low temperature with damp cloth if necessary.

4. Avoid :

   • Avoid bleach.
   • Avoid prolonged exposure to the sun.

5. Special Care:

   • Wash lingerie by hand.
   • Close zippers and Velcro before washing.